Never miss a call again.
You focus on the work in front of you. Our US-based receptionists answer every call, capture the opportunity, and organize what happens next.
99.9%
of calls answered
~6 seconds
average answer speed
US-based
W-2 Employees
10 min
web-lead follow-up, qualifying services
Coverage that works like part of your team
Not a bot and not an offshore call center. A small, dedicated team of US-based receptionists who learn your business and answer the way you would.
US-based W-2 employees
Real employees we hire, train, and stand behind. Never bots, never offshore contractors.
A small dedicated team
A handful of receptionists who learn your business, not an anonymous call pool that never remembers you.
Built around your scripts
Your greeting, your questions, your qualification rules, and your escalation steps. We answer your way.
Always covered
Rushes, lunch, meetings, fieldwork, vacations, and staffing gaps. Seven-day coverage with after-hours options.
Keep your number
Forward your existing line for full-time, conditional, overflow, or after-hours backup coverage.
Quality assurance
Ongoing call review and coaching, so the experience stays consistent as your call volume grows.
Ready to Get Started?
Answer
Live answering and lead capture: custom greeting, basic qualification, intake forms, detailed messages, urgent-call routing. No scheduling or CRM.- Includes 50 minutes per month.
Calendar
Everything in Answer, plus appointment booking with Calendly, Acuity, or approved tools, availability and service-area rules, cancellations and rescheduling.- Includes 75 minutes per month.
Route
Everything in Calendar, plus full CRM work: create and update records, route by urgency, technician, location, or department, dispatching, follow-up, outbound scheduling.- Includes 150 minutes per month.
Plans are prepaid minutes. Pick the level that fits how calls are handled, then the bucket that fits your volume. Heavier or steadier volume just means a larger bucket, and we help you right-size it.
Have questions before you get started? Request a Consultation
How Onboarding Works
Tell us how you answer
We learn your greeting, services, common questions, and the rules for qualifying and escalating calls.
We build and train
We set up your scripts and tools and train your dedicated team, with hands-on support throughout.
Go live and refine
Forward your line and go live. We review calls and coach the team so quality stays consistent.
Need more than call coverage?
Zirtual also provides virtual assistants for ongoing task support, and many clients use both. The difference is simple: reception is priced by minutes for live call coverage, and virtual assistants are priced by hours for ongoing task work.
Virtual Receptionist
Live call coverage, priced by minutes
Virtual Assistant
Ongoing support, priced by hours
Don’t just take our word for it.
“Hands down the best company we’ve ever done business with. Years of relationship building, and they’re truly part of the team. Highly recommended.”
"Excellent service from all team members, with a great system set up to ensure quality communication for your business. The onboarding was very smooth and I'm comfortable letting them handle calls, scheduling and estimates. Proud to have them as part of my team."
"They're an extension of our business. They screen our calls and the caller thinks it's one of our own employees, that's how good they are. Within a month they'd learned our shop's character and quirks, so when an odd call comes in they intercept it and take a message. A life saver."